Last updated: November 18, 2025
Introduction
Candle Bro ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.
Information We Collect
Personal Information
We collect personal information that you provide to us, including:
- Name and contact information (email address, phone number, mailing address)
- Payment information (credit card details, billing address)
- Account credentials (username, password)
- Order history and purchase preferences
Automatically Collected Information
When you visit our website, we automatically collect certain information, including:
- IP address and browser type
- Device information and operating system
- Website usage data and navigation patterns
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect for various purposes, including:
- Processing and fulfilling your orders
- Communicating with you about your orders and account
- Sending you marketing communications (with your consent)
- Improving our website and customer experience
- Preventing fraud and ensuring security
- Complying with legal obligations
Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers who help us operate our business (payment processors, shipping companies)
- Legal authorities when required by law
- Business partners with your explicit consent
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings.
Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.
Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your personal information
- Opt-out of marketing communications
- Request a copy of your data
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@candlebros.com
Address: [Your Business Address]