Candle Bro - Candles for Bro's

Shipping Methods

Standard Shipping

5-7 Business Days

Our standard shipping option delivers within 5-7 business days. This is our most economical shipping method.

Cost: Calculated at checkout based on weight and destination

Express Shipping

2-3 Business Days

Need your order faster? Choose express shipping for delivery within 2-3 business days.

Cost: Calculated at checkout

Processing Time

All orders are processed within 1-2 business days (excluding weekends and holidays). Once your order is processed, you will receive a shipping confirmation email with tracking information.

Shipping Rates

Shipping rates are calculated at checkout based on:

Package weight and dimensions
Shipping destination
Selected shipping method

Check our current promotions for special shipping offers.

International Shipping

We ship to most countries worldwide. International shipping times vary by location and typically take 10-21 business days.

Important: International customers are responsible for:

Customs duties and taxes
Import fees
Any additional charges imposed by the destination country

We are not responsible for delays caused by customs or local postal services.

Tracking Your Order

Once your order ships, you will receive a tracking number via email. You can use this number to track your package on our website or the carrier's website.

Shipping Restrictions

Some items may have shipping restrictions due to:

Hazardous materials regulations
International shipping laws
Carrier restrictions

If your order contains restricted items, we will contact you to discuss alternative shipping options.

Lost or Stolen Packages

If your package is lost or stolen, please contact us immediately. We will work with the carrier to locate your package or arrange for a replacement.

Address Changes

You can change your shipping address within 24 hours of placing your order. After that, contact our support team immediately. We cannot change the address once the order has shipped.

Holiday Shipping

During peak holiday seasons, processing and shipping times may be extended. We recommend placing orders early to ensure timely delivery.

Questions?

If you have any questions about shipping, please contact our support team at support@candlebros.com or visit our support page.